Question 1

What happens at a consultation?

Accepted Answer

During your consultation, we'll discuss your concerns and goals, assess the treatment area, explain your options and create a personalised treatment plan. Consultations are complimentary and no-obligation.

Question 2

Is there a minimum age for treatments?

Accepted Answer

Yes, all clients must be at least 18 years of age for aesthetic treatments. We require valid photo ID at your first appointment.

Question 3

Do you offer payment plans?

Accepted Answer

We accept all major credit and debit cards. For treatment courses, we can discuss flexible payment options during your consultation.

Question 4

How do I cancel or reschedule?

Accepted Answer

We ask for at least 24 hours' notice for cancellations or rescheduling. You can do this through your booking confirmation email or by contacting us directly.

Question 5

Are the treatments painful?

Accepted Answer

Most treatments involve minimal discomfort. We use topical numbing cream and our injectable products contain integrated anaesthetic. Your comfort is always our priority.

Question 6

How long do results last?

Accepted Answer

This varies by treatment. Anti-wrinkle injections typically last 3-4 months, dermal fillers 6-18 months, and skin booster courses provide improvement for 6+ months. We'll discuss expected longevity during your consultation.

Question 7

What if I don't like my results?

Accepted Answer

We include a complimentary review appointment at 2 weeks with all injectable treatments. Hyaluronic acid fillers can be dissolved if needed, giving you peace of mind.

Question 8

Can I combine treatments?

Accepted Answer

Many treatments complement each other beautifully. We often recommend combination approaches for optimal results and will create a treatment plan during your consultation.

Question 9

How should I prepare for my appointment?

Accepted Answer

Avoid alcohol for 24 hours, blood-thinning supplements (vitamin E, fish oil) for a week, and arrive with a clean face free of makeup. Specific prep instructions will be sent with your booking confirmation.

Question 10

What aftercare is required?

Accepted Answer

Aftercare varies by treatment but generally includes avoiding heat, exercise and alcohol for 24 hours. You'll receive comprehensive written aftercare instructions after your treatment.

Question 11

How soon can I return to normal activities?

Accepted Answer

Most clients return to their normal routine immediately after treatment. We recommend avoiding strenuous exercise for 24 hours and we'll advise on any specific restrictions for your treatment.

Question 12

When will I see results?

Accepted Answer

This depends on the treatment. Anti-wrinkle results appear within 3-5 days (full effect at 2 weeks), fillers show immediate results, and skin rejuvenation treatments improve progressively over weeks.

Question 13

Are your practitioners qualified?

Accepted Answer

Absolutely. Our practitioners hold advanced qualifications in aesthetic medicine, are fully insured and registered, and undergo continuous professional development.

Question 14

What products do you use?

Accepted Answer

We only use premium, CE-marked products from world-leading pharmaceutical brands. We never compromise on quality or safety.

Question 15

What are the risks?

Accepted Answer

All procedures carry some risk, which we discuss thoroughly during your consultation. Common side effects include temporary redness, swelling or bruising. We have comprehensive protocols for managing any complications.

Question 16

Are you insured?

Accepted Answer

Yes, all practitioners carry full medical malpractice insurance and the clinic is fully insured. We're happy to provide details upon request.

Frequently Asked Questions

General

Treatments

Before & After

Safety

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